POOR DISGUSTING SERVICE

Hello I am extremely disappointed in the way my Finchoice account is being handled. My account was in arrears in September due to circumstances, however i updated this account by ensuring that i paid the outstanding amount due to have my account updated. When i called in the first time to make the outstanding payment i was advised that once done the system will be updated and the status on my account will be back to normal. This was supposed to happen within 48 hours. Then when this did not happen i called , i logged a query via email and phoned numerous times. Different stories are being told and i am being transferred to different departments with no resolution of my query. I was told the system updates automatically, then i was told by then 9th of the new month, i was told within 14 days... which is it? This is the worst experience i have had with them whilst my status are continuing to reflect arrears, when my account is in actual fact up to date. My different reference numbers with no resolution is: 571504, 824064 &824585... these were some of the responses: Your accounts is up to date on our side however the mobi site is delayed.We are unable to say as the system automatically updates. WHAT THE HELL? I want my account updated....Seems like I'm being messed around with people not knowing their product , processes and getting paid for not doing their jobs.... Its probably a joke to them to mess around with people and seem productive whilst customers phones in all day long