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adrian R
1 reviews | Active since Mar 2020
17 Mar 2022, 14:40
Poor customer support
Poor callcentre and support team,I called them since the 05th of March and twice after to update my contact number and banking details on the app,its been 12 days and no changes made. This is a technology backward co as they told me they have a backlog and a supervisor will sort, clearly not
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
17 Mar 2022, 22:22 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply17 Mar 2022, 22:22
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
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adrian R's updateReviewer Update
20 Mar 2022, 16:33- Still no reply! This is shocking!
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adrian R's update20 Mar 2022, 16:33
Reviewer Update
- Still no reply! This is shocking!
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adrian R's updateReviewer Update
20 Mar 2022, 16:34The CEO's of this business need to see the number of negative reviews and know why there business is going to have a downturn unless they resolve their customer care crisis
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adrian R's update20 Mar 2022, 16:34
Reviewer Update
The CEO's of this business need to see the number of negative reviews and know why there business is going to have a downturn unless they resolve their customer care crisis