POOR CUSTOMER SERVICES!!!!!!!!!!!!!!!!!!!!!!

My mother took out an Finchoice Loan last week, and it took more that 72 Hours for my loan to be processed, each and every other day they have different stories.

So my mother has cancelled the loan application, the application was closed.

On Monday 27 January 2020 a consultant with the Name of Rulama phoned my mother to offer the same loan, and did everything over the phone and everything was all good then, he then said that my mothers loan will be paid out ASAP. (This was Monday).

With me phoning since then still eveyday I have been told that my application is at the final stage and wont be taking any longer.

Today my mother has phoned again and the a VERY RUDE CONSULTANT WITH THE NAME CASUAL, and he asked my mother more security answers, and she could then not rember at that time how much she has taken out, then CASUAL got very rude with my mother, She wants to know how long does the Final stage take.

Even when she asked to speak to a Manager or Supervisor there is no one availale, CASUAL cant even just tell her who the Supervisor / Manager is.

If you don't call my mother back we will name and shame you on all the social media pages and I will not leave this as you as FINCHOICE are false and lying to all the clients....

CALL ME BACK WITH THE CORRECT ANSWERS AND DON"T LIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS HAS BEEN GOING ON AGAIN FOR 3 DAYS NOW, JUST WHEN WE THINK YOU CAN HELP PEOPLE YOU GO AND DO THIS... SHAME ON YOU

Here is a Reference number of a mail that has been send to Finchoice for feedback - 89652 – (FinChoice Reference) - STILL NO FEEDBAC****!!!!!!!