SM
Segopotso M

1 reviews | Active since Nov 2021

05 May 2022, 13:00

Poor customer service from fin choice

Hi I would like to talk about the service and *********** service from fin choice on useless,stupid behaviour regarding my account,I do not owe finchoice any cent but on my credit profile it shows that I am in arrears for one month which is false and imagine I am struggling to get credit because of the arrears I have been taken from corner to pillars I have to spend lot of money buying air time to call their useless customer services which services nothing truly I am not happy with these

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Replies (3)
Finchoice
Finchoice's reply05 May 2022, 14:16
Official
Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
    
The finchoice team 
SM
Segopotso M's update05 May 2022, 16:15
Reviewer Update
Hi these is my 3rd review on hello Peter I am always struggling with you to update my credit profile I do not owe you any cent and I will not recommend customer to do business with fin choice their services is very poor to the core and very unprofessional they do not take customer very seriously
Finchoice
Finchoice's reply06 Jun 2022, 11:58
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team