1 reviews | Active since Oct 2019
POOR CUSTOMER SERVICE
Just before lockdown I had called finchoice to change my payment date for the month of April as I would be changing employment and my payment date was going to change as well however today they decided to debit my account and my payment date has never been the 24th instead the 25th and now they have just debited my account of the little amount saved on the account for me to buy my essentials that my parent had deposited in my account. Due to the poor service of your company I am now left stranded and I am not sure if I will be getting any payment from my new employer as I have not worked for the month of April as my new start date with my new employer was 1st of April and I now want to make cash payments to your company of any accounts that I have from you . Highly disappointed with your service as special when I had called in advance to make these changes
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team