1 reviews | Active since Jan 2022
Poor Customer Service and immatured consultant don't listen to clients instate argue with client and drop phones.
In the month of August i have app**** for Mobi money account and was approved.
When i tried to access the account could not, i called in told I'm sharing number with someone asked to send screenshot via *** and i will be contacted.
Till to date no feedback don't know if that person I'm sharing number with has used that money or not.
I have spoken to two Team Leaders still not helped. Poor customer service i have received from this company.
Hello Thabang, We sincerely apologise for the frustration and lack of feedback regarding your MobiMoney application. We understand your concern, particularly as you are unable to access the account and are worried about whether the funds may have been used without your knowledge.
We take your concerns seriously and would like to ensure that this matter is urgently investigated. Please allow us some time to thoroughly investigate this for you. You can hope to hear from us soon through email about the resolution. Warm regards, The FinChoice Team
Hello Thabang, We sincerely apologise for the frustration and lack of feedback regarding your MobiMoney application. We understand your concern, particularly as you are unable to access the account and are worried about whether the funds may have been used without your knowledge.
We take your concerns seriously and would like to ensure that this matter is urgently investigated. Please allow us some time to thoroughly investigate this for you. You can hope to hear from us soon through email about the resolution. Warm regards, The FinChoice Team