MZ
Mamatu Z
1 reviews | Active since Aug 2018
16 Jan 2019, 13:42
Poor Customer Service
I have been calling for days to change my banking details so that you debit on the correct account. But I am placed on hold for more than 6 minutes or being transferred from one department to another. This is such a disappointment.
I hope I will get your attention by using this platform because your call center is not efficient.
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Finchoice's replyOfficial
16 Jan 2019, 14:30 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply16 Jan 2019, 14:30
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team