CvdB
Chris van den Bergh
1 reviews | Active since Feb 2020
20 Jan 2024, 10:14
Poor customer service.
So I tried this morning Sat 20/01/24 @ 10:00 to change my login details. I called the customer service centre to assist me. The first person just dropped the call. The second transfers me and the third person also decided to drop the call Im just trying to log in and check my balance. I guess Ill be stopping my debit order then since the lady in the call that was being recorded said but I don't owe anything.
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Finchoice's replyOfficial
20 Jan 2024, 12:12Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply20 Jan 2024, 12:12
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team