AT
Anathi T
1 reviews | Active since Feb 2014
03 Nov 2021, 10:28
Poor Customer Service
I have sent you my paid up letter and I have been on hold for more than 15mins to speak to consultant. When one finally answered she said she would transfer me to legal department, only for call to just cut another 10mins later.
Your customer service is very poor. All I want is for the account that I paid up and sent you proof of to be removed from my credit report please. This is negatively affecting my score.
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Finchoice's replyOfficial
03 Nov 2021, 17:32 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply03 Nov 2021, 17:32
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team