Poor communication

Worst service on paystretch I am generally a very happy and satisfied cutomer of Finchoice. I have multiple products and never had any issues. Paystrech has put me in a very awkward and embarrasing situation. I was preapproved for R13000 credit and used about R7000. Available shows R6000 and the goods I wanted to purchase was R4000 and it was declined at the till. I called them this morning and was informed my profile was reassed and limit was reduced, however it still does not reflect the reduced amount on my profile and it would have been great to know before the time that you are reassessed with every purchase. You are standing at the tillpoint with goods and you are declined omw. Paystretch needs to do better.