Poor Client Service and Support

From the beginning I did think quite a bit of Finchoice but as I started to ask questions and still are with unresolved issues as today since last year November. . . There call centre is totally *********** and not to mention the team leaders that keep you leaving there clients with empty promises and still no solution for the problem at hand no they decide to add more issues then give solutions. You can send strongly worded emails no they can not assist you you must call the call cente, call 20 times a day it will not matter because every time it is a new agent and you have to explain everything again and again from the beginning. Asked for a paid up letter because the one I download can not be opened apparently and the you get one mailed to you with no letter head and band grammar. There mobi app that I could use I can not anymore, according to them I T error on there side , once again still not resolved. There app is not user friendly at all and their client service is poor. Pathetic. Regards