DS
Dirk S

1 reviews | Active since Apr 2022

08 Dec 2025, 08:11

Poor and slow service

I app**** for a loan online on thursday morning and uploaded my documents online status shows that it has been recieved and I haven't recieved any feedback, even when you call halfway through the conversation calls gets disconnected

0
Replies (2)
Finchoice
Finchoice's reply08 Dec 2025, 08:41
Official
Hi Dirk S,

Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Hayley
Customer Support

This e-mail is subject to the homechoice international e-mail disclaimer
Finchoice
Finchoice's reply12 Dec 2025, 10:54
Official
Good day Dirk,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team