kA
kennidean A
1 reviews | Active since Oct 2012
30 Jan 2015, 11:13
Pompous consultants who dont have listening skills
i just spoke the worst consultant ever. The more i explain to him the more he refuses to listen to me. I will not have anyone talk to me as if I am an *********** fool. Futhermore, if you treat your consultants to have pompous attitudes with your clients then i will never do business with you ever again!!!<br> <br> If you take a look at my loan account, i normally settle my full loan account every year. Rest assured when i do so this year I will never return to you.<br> <br> the call was made regarding my Fonechoice account.<br> <br> I suggest you listen to the call coz this by far is the poorest service i have ever received in my life thus far!!
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Replies (1)Finchoice's replyOfficial
30 Jan 2015, 12:12Hello kennidean,
Thank you for bringing this query to our attention.
We apologise for the inconvenience and frustration.
We expect all our customers to be dealt with in a professional manner and we have not met your expectation in this regard.
We will investigate your query and provide you with feedback and address this matter seriously.
Regards
Management Team
Thank you for bringing this query to our attention.
We apologise for the inconvenience and frustration.
We expect all our customers to be dealt with in a professional manner and we have not met your expectation in this regard.
We will investigate your query and provide you with feedback and address this matter seriously.
Regards
Management Team
Finchoice's reply30 Jan 2015, 12:12
Official
Hello kennidean,
Thank you for bringing this query to our attention.
We apologise for the inconvenience and frustration.
We expect all our customers to be dealt with in a professional manner and we have not met your expectation in this regard.
We will investigate your query and provide you with feedback and address this matter seriously.
Regards
Management Team
Thank you for bringing this query to our attention.
We apologise for the inconvenience and frustration.
We expect all our customers to be dealt with in a professional manner and we have not met your expectation in this regard.
We will investigate your query and provide you with feedback and address this matter seriously.
Regards
Management Team
