DK
Dineo K
1 reviews | Active since Aug 2022
12 Jan 2026, 13:51
policy cancellation
Very disappointed on them,after changing the debit date to the 1st, they still debited on the previous date , which cost me to pay -+R150.00 for failed debit orders with my bank, i had money in my account on the 02 Jan, they didnt debit, and the next thing i get an sms asying my policy i cancelled... like what the hell?!!!! m not happy at all!!!
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Replies (2)
Finchoice's replyOfficial
12 Jan 2026, 14:06
Hi Dineo K,
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Finchoice's reply12 Jan 2026, 14:06
Official
Hi Dineo K,
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Finchoice's replyOfficial
21 Feb 2026, 12:10
Good day Dineo,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Finchoice's reply21 Feb 2026, 12:10
Official
Good day Dineo,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team