LN
Lehlohonolo N
1 reviews | Active since Dec 2019
17 Feb 2023, 09:32
Please update my credit record
My account has been paid up and your legal department has not updated its records with the credit bureaus and they bother to reply to my emails or answer the phone
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
17 Feb 2023, 17:50Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply17 Feb 2023, 17:50
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's replyOfficial
22 Feb 2023, 09:15Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
Finchoice's reply22 Feb 2023, 09:15
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
LN
Lehlohonolo N's updateReviewer Update
22 Feb 2023, 11:42Good day
The matter has not been resolved all they did was refer me directly to Experian. And Experian advised me that the update must be made by Finchoice, this is the same response I got from NBA. So Experian is referring me to you and NBA is also referring me to you and you cannot take ownership even if the listing is coming up as Finchoice
Please sort this out
The matter has not been resolved all they did was refer me directly to Experian. And Experian advised me that the update must be made by Finchoice, this is the same response I got from NBA. So Experian is referring me to you and NBA is also referring me to you and you cannot take ownership even if the listing is coming up as Finchoice
Please sort this out
LN
Lehlohonolo N's update22 Feb 2023, 11:42
Reviewer Update
Good day
The matter has not been resolved all they did was refer me directly to Experian. And Experian advised me that the update must be made by Finchoice, this is the same response I got from NBA. So Experian is referring me to you and NBA is also referring me to you and you cannot take ownership even if the listing is coming up as Finchoice
Please sort this out
The matter has not been resolved all they did was refer me directly to Experian. And Experian advised me that the update must be made by Finchoice, this is the same response I got from NBA. So Experian is referring me to you and NBA is also referring me to you and you cannot take ownership even if the listing is coming up as Finchoice
Please sort this out
Finchoice's replyOfficial
22 Feb 2023, 12:18Good day
Kindly note FinChoice already submitted a credit bureau update request for your Finchoice account, back when the accounts were sold to NBA. Please note we merely send the update request, the physical update gets completed by the bureaus directly. To avoid further delay kindly use the Paid Up Letters received from NBA and submit your disputes personally by sending an email regarding the nature of your dispute to the respective Bureau’s at the following email addresses: *********
The attached email was sent to you on Tue 21/02/2023 09:32 AM, if you not happy please email the legal department directly at ***
We will proceed to close the matter.
The finchoice team
Kindly note FinChoice already submitted a credit bureau update request for your Finchoice account, back when the accounts were sold to NBA. Please note we merely send the update request, the physical update gets completed by the bureaus directly. To avoid further delay kindly use the Paid Up Letters received from NBA and submit your disputes personally by sending an email regarding the nature of your dispute to the respective Bureau’s at the following email addresses: *********
The attached email was sent to you on Tue 21/02/2023 09:32 AM, if you not happy please email the legal department directly at ***
We will proceed to close the matter.
The finchoice team
Best regards,
Finchoice's reply22 Feb 2023, 12:18
Official
Good day
Kindly note FinChoice already submitted a credit bureau update request for your Finchoice account, back when the accounts were sold to NBA. Please note we merely send the update request, the physical update gets completed by the bureaus directly. To avoid further delay kindly use the Paid Up Letters received from NBA and submit your disputes personally by sending an email regarding the nature of your dispute to the respective Bureau’s at the following email addresses: *********
The attached email was sent to you on Tue 21/02/2023 09:32 AM, if you not happy please email the legal department directly at ***
We will proceed to close the matter.
The finchoice team
Kindly note FinChoice already submitted a credit bureau update request for your Finchoice account, back when the accounts were sold to NBA. Please note we merely send the update request, the physical update gets completed by the bureaus directly. To avoid further delay kindly use the Paid Up Letters received from NBA and submit your disputes personally by sending an email regarding the nature of your dispute to the respective Bureau’s at the following email addresses: *********
The attached email was sent to you on Tue 21/02/2023 09:32 AM, if you not happy please email the legal department directly at ***
We will proceed to close the matter.
The finchoice team
Best regards,