CW
Catharina W

1 reviews | Active since Jan 2016

23 Aug 2019, 11:04

Phone calls Harasment

FinChoice sending debit order through on wrong dates, then it get send back as I do not pay on the 25th but on last day of month! Costing me banking charges and then because it did not went through the phone me up to 15 times a day harassing me day after day after I spoke to them making arrangement they just keep on phoning the they tell me there is no arrangement on the system because the previous person did not put it on the system, *********** people!!!!!!!!!!!

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Replies (1)
Finchoice
Finchoice's reply23 Aug 2019, 13:03
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.
The finchoice team