PA
Pienaar A
1 reviews | Active since Jan 2015
05 Jun 2025, 13:45
Payment not recieved - 24 hrs
I app**** for a loan with FinChoice and the timeline is 24 hrs for payment . I approved a DebiCheck mandate for the loan (24 hrs plus ago) ,but to date, no payment has been made to my account, and I have not received the loan funds.
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
05 Jun 2025, 17:06
Good day Pienaar,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply05 Jun 2025, 17:06
Official
Good day Pienaar,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
PA
Pienaar A's updateReviewer Update
07 Jun 2025, 09:31Good morning
It has now been 72 hrs and there is no answer. Wanted to speak to a manager but they were all busy ( surprise) Keep saying send a mail to info@finchoice to speak to another agent. They all tell you the same. Yesterday I was phoned and told I will get an sms when money is payed after the confirmation phone call. Still nothing.
This is the wort service ever.
It has now been 72 hrs and there is no answer. Wanted to speak to a manager but they were all busy ( surprise) Keep saying send a mail to info@finchoice to speak to another agent. They all tell you the same. Yesterday I was phoned and told I will get an sms when money is payed after the confirmation phone call. Still nothing.
This is the wort service ever.
PA
Pienaar A's update07 Jun 2025, 09:31
Reviewer Update
Good morning
It has now been 72 hrs and there is no answer. Wanted to speak to a manager but they were all busy ( surprise) Keep saying send a mail to info@finchoice to speak to another agent. They all tell you the same. Yesterday I was phoned and told I will get an sms when money is payed after the confirmation phone call. Still nothing.
This is the wort service ever.
It has now been 72 hrs and there is no answer. Wanted to speak to a manager but they were all busy ( surprise) Keep saying send a mail to info@finchoice to speak to another agent. They all tell you the same. Yesterday I was phoned and told I will get an sms when money is payed after the confirmation phone call. Still nothing.
This is the wort service ever.
Finchoice's replyOfficial
09 Jun 2025, 14:39
Good day Pienaar,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply09 Jun 2025, 14:39
Official
Good day Pienaar,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team