DW
Dianne Wagner-Brijlal
1 reviews | Active since Jan 2011
30 Nov 2021, 12:41
PAYMENT BREAK
HERE WE GO AGAIN...I EMAILED SUPPORT TO REQUEST A PAYMENT BREAK FOR DECEMBER . I EMAILED BECAUSE I CANNOT ACCESS MY MOBI MONEY ACCOUNT FOR MONTHS NOW. THE ANSWER I GET IS LOG INTO YOUR MOBI ACCOUNT??? SERIOUSLY.. I SAID I CANNOT ACCESS MOBI OR KWIKSERVE !!! WHY ELSE WOULD I USE EMAIL???? SOMEONE PLEASE ASSIST, ALL I WOULD LIKE IT TO REQUEST A PAYMENT HOLIDAY FOR DECEMBER..PLEASE!!
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Replies (4)
Finchoice's replyOfficial
30 Nov 2021, 19:58Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply30 Nov 2021, 19:58
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
01 Dec 2021, 08:55Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply01 Dec 2021, 08:55
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
DW
Dianne Wagner-Brijlal's updateReviewer Update
01 Dec 2021, 13:04ITS RESOLVED ACORDING TO FINCHOICE. NOTHING WAS RESOLVED AS FAR AS I AM CONCERENED. I WAS TOLD THE PAYMENT BREAK IS SYSTEM GENERATED..AND I DONT HAVE ONE ..YET I CANT ACCESS THE SYSTEM ANYMORE SO I WOULDNT EVEN KNOW. WHEN I COULD LOG IN THERE WAS ALWAYS A PAYMENT BREAK AVAILABLE , NOW ALL OF A SUDDEN THERE ISNT??? IM EVER SORRY I GOT INVOLVED WITH YOU PEOPLE. I WOULDNT RECCOMEND YOU TO ANYONE.
DW
Dianne Wagner-Brijlal's update01 Dec 2021, 13:04
Reviewer Update
ITS RESOLVED ACORDING TO FINCHOICE. NOTHING WAS RESOLVED AS FAR AS I AM CONCERENED. I WAS TOLD THE PAYMENT BREAK IS SYSTEM GENERATED..AND I DONT HAVE ONE ..YET I CANT ACCESS THE SYSTEM ANYMORE SO I WOULDNT EVEN KNOW. WHEN I COULD LOG IN THERE WAS ALWAYS A PAYMENT BREAK AVAILABLE , NOW ALL OF A SUDDEN THERE ISNT??? IM EVER SORRY I GOT INVOLVED WITH YOU PEOPLE. I WOULDNT RECCOMEND YOU TO ANYONE.
Finchoice's replyOfficial
01 Dec 2021, 13:51Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply01 Dec 2021, 13:51
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team