PAY ME MY REFUND

After numerous attempts of requesting that Finchoice / Homechoice refunds me the money I paid to them after paying to much on my loan. I was told to send them my ID and Bank statement. But they still haven't made any considerable attempt to get this done. They confirmed that there's a amount that owed me, yet i am still battling to get my money out of them.

I send numerous e-mails and even a fax but my requests are ignored. They haven't even respond to my e-mails or fax.

I don't need to be handled any longer i want the matter sorted without excuses.