TM
Thulie M
1 reviews | Active since Aug 2019
20 Jan 2021, 08:33
Pay back my money , *******!!!!
I'm so annoyed with Finchoice, firstly i paid a settlement on the 15th Dec 2020 and immediately requested the account closed , no feedback was received until the 18th Jan 2021 and now you debit my account again with a Debicheck , then they still go ad debit my account 7days later and I reversed that amount as i did not owe you.you guys are *******, the initial e-mail request was clear , i requested account closure and my paid-up letter which i never received to date.
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Replies (2)
Finchoice's replyOfficial
20 Jan 2021, 18:27Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply20 Jan 2021, 18:27
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
TM
Thulie M's updateReviewer Update
24 Jan 2021, 18:44I have not received my money debited a month after account was settled and closure requested, nor have I received my paid up letter. Im willing to take this to ombuds,
TM
Thulie M's update24 Jan 2021, 18:44
Reviewer Update
I have not received my money debited a month after account was settled and closure requested, nor have I received my paid up letter. Im willing to take this to ombuds,