PATHETIC SERVICE - re-app**** twice

I app**** with Finchoice.. first received an sms indicating approved. Then another 7 messages requesting documentation AFTER it was uploaded and sent via email !! HOW can you request documentation AFTER an approval message was received. THEN 24 hours later I am informed that i must re-apply! HOW IS THIS POSSIBLE!!!????????!!!!!!! Once again i re-app****, documents sent and STILL NOTHING! This has been going on for 5 days! First approved for a certain amount, then approved for a Mobimoney. I don't get this. It is absolutely ridiculous that a person has to struggle like this ! It is either approved or not! Simple as that !!! When i contact customer care i get told to re-apply and someone will call me back !! WHY just tell me why i have had to re-apply twice already !!!! PATHETIC SERVICE! I would definitely NOT recommend this place!