FK
Faith K
1 reviews | Active since May 2018
10 Oct 2019, 12:46
PATHETIC SERVICE
Hello Peter
Please help me ... i sent an email last week Thursday to request a settlement letter from finchoice.
The consulatant i spoke to toady are HORIIBLE and disrespecteful, their service is PATHETIC and they all have uncalled for behavior. i have not received the letter which i need by Friday lat week , tomorrow is another Friday and i am still waiting. they keep dismissing you when i ask why and transfer me from one agent to another without saying a word.
FINCHOICE i am done with you and i WILL NEVER APPLY FOR A LONG WITH YOU AGAIN. they keep telling me i will receive in 10 minutes and I AM NOT RECEIVING THEIR EMAIL.
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Replies (2)
Finchoice's replyOfficial
10 Oct 2019, 13:04Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply10 Oct 2019, 13:04
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
15 Oct 2019, 16:41Gooday
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply15 Oct 2019, 16:41
Official
Gooday
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team