DM
Delia M
1 reviews | Active since Sept 2017
27 Aug 2021, 12:15
Pathetic service
Pathetic service. I have sent numerous emails for a over a week with no response. I have requested for a settlement amount and now I requested a payed up letter telephonically however the consultant that assisted me was rude , couldn’t provide a turn around time. Please note the call was made today on the 27th of August as I am unsure if my query was even logged.
I have been a loyal client to be experiencing such pathetic service. I need my paid up letter before end of business today Thanks
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Finchoice's replyOfficial
27 Aug 2021, 15:39Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply27 Aug 2021, 15:39
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team