CM
Chwayita M
1 reviews | Active since Jun 2019
04 Nov 2022, 10:00
Pathetic Service
I have paid up my account in 2017 Yet it has not been cleared.
I have asked for a paid up letter and till date I have note received any communication.
I have emailed the legal team and the info team and no one has contacted me yet.
I tried checking if this has been cleared on their kwikserve service and yet it still says I owe money even though my account has been paid up.
I am highly disappointed at how their service is so slow and how cheeky their contact centre staff are
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
04 Nov 2022, 16:17Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply04 Nov 2022, 16:17
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
CM
Chwayita M's updateReviewer Update
07 Nov 2022, 10:56Till date no one from Finchoice has contacted me.
CM
Chwayita M's update07 Nov 2022, 10:56
Reviewer Update
Till date no one from Finchoice has contacted me.
Finchoice's replyOfficial
07 Nov 2022, 20:40Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply07 Nov 2022, 20:40
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
CM
Chwayita M's updateReviewer Update
08 Nov 2022, 11:04Good day,
It has not been resolved.
As mentioned on my review, when I check on kwik-serve it still says I owe money. Please my I have that removed.
It has not been resolved.
As mentioned on my review, when I check on kwik-serve it still says I owe money. Please my I have that removed.
CM
Chwayita M's update08 Nov 2022, 11:04
Reviewer Update
Good day,
It has not been resolved.
As mentioned on my review, when I check on kwik-serve it still says I owe money. Please my I have that removed.
It has not been resolved.
As mentioned on my review, when I check on kwik-serve it still says I owe money. Please my I have that removed.