PATHETIC SERVICE

TRYING TO CHANGE MY BANKING DETAILS TELEPHONICALLY, BUT THE FINCHOICE CALL CENTRE AGENTS JUST PUT THE PHONE DOWN ON ME! THEY TELL ME THAT I CANNOT CHANGE MY BANKING DETAILS WHILE I HAVE AN APPLICATION IN PROGRESS, WHILE ANOTHER AGENT TELLS ME THAT THEY WILL NOT APPROVE MY LOAN, SIMPLY BECAUSE THE ACOUNT NUMBER ON MY PAYSLIP DIFFERS FROM THE ACCOUNT NUMBER THAT MY DEBIT ORDER GOES OFF EVERY MONTH, AND I MUST PHONE AND CHANGE MY BANKING DETAILS FIRST. SO, NOW I’M IN A CATCH 22 SITUATION. FINCHOICE WON’T LET ME CHANGE MY BANKING DETAILS, BUT FINCHOICE ALSO WON’T APPROVE MY LOAN BECAUSE I HAVEN’T CHANGED MY BANKING DETAILS. SO WHAT THE DEVIL AM I SUPPOSED TO DO? PATHETIC SERVICE, AS USUAL.