pathetic service

<p> Please be advised that I am extremely angry and irritated with the service that I got from you and the company you handed me over to. On the 08/04/2016 I paid up my loan with Finchoice and requested a paid up letter and was promised one. I called Finchoice on the 04/08/2016 requesting the paid up letter but was given a number for Credit Worx ( ********** 798) and I called them , they took me from pillar to post until spoke to Amanda she promised she will call back and nothing , called again spoke to Regina and she kept on hanging up on me about 3 times, called again and spoke to Portia who told me that a request has been sent and I will receive the letter before end of business yesterday or this morning. I then called again today and requested to speak to Fahima who is in charge if Finchoice and she told me she is waiting for Finchoice to confirm the balance. I want that letter today!</p>