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M L

1 reviews | Active since Aug 2017

18 Sept 2017, 10:50

Pathetic Service

Before the 15th of September, I have made an arrangement with Finchoice, that my account be debited, we have even arranged an installment, that was affordable for me.

Today, I get a call from a legal company, informing me that my account has been handed over.

I don't understand, how can we agree to an arrangement, I give you my banking details and then you decide to hand over my account?

I am informing all my family and friends of your pathetic service, and I will let them know not to do business with you, I hope the public also sees how pathetic you are.

0
Replies (4)
Finchoice
Finchoice's reply18 Sept 2017, 12:54
Official

Good day

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards
FinChoice Team

Best regards,

ML
M L's update20 Sept 2017, 09:10
Reviewer Update
I am not sure if someone of your company has responded yet, someone might have called, but I would appreciate it if someone can please call me today, as I want to sort out this account. I have no business with Shapiro Shaik Defries and Associates, I am not providing them with my banking details as well, no one from your office has mentioned anything to me about my account being handed over after the 15th, on the day that I have provided them with my banking details.
ML
M L's update21 Sept 2017, 09:12
Reviewer Update
This issue has not yet been resolved??????? You have my account details, but now I am being contacted again by Shapiro Shaik associated, this is ****, I will not be speaking to Shapiro Shaik regarding this account, I have made the arrangement with you, you sort this out, why did you take my bank account details and do the arrangement, knowing that you will hand over my account? I will not take this, I am contacting the news papers, if I have not heard anything back from you by the end of the day.
ML
M L's update21 Sept 2017, 09:26
Reviewer Update
I have a recording of the discussion between myself and your consultant, for both the debit orders, I will be forwarding this recording to Shapiro Shaik, they can also provide you with the recording, in this discussion, there was no mention made of handing over my account. Please sort out your nonsense.