sA
shanaaz A

1 reviews | Active since May 2022

10 Jan 2025, 21:26

Pathetic service...

Worst service ever...App**** for a loan on the 3 Jan 2025 followed the whole process and accepted Debicheck Mandate only for application to be stuck on Application Verification for 8days already. Numerous e-mails as well as whatsapp messages with responses that they will get back to me in 2days time, but nothing yet. Pathetic service, why not just approve or decline, and why do you have to accept a Mandate if there is no feedback.

0
Replies (2)
Finchoice
Finchoice's reply11 Jan 2025, 08:13
Official
Good day Shanaaz,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply22 Jan 2025, 11:23
Official
Good day Shanaaz,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team