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Vikki N

1 reviews | Active since Jan 2018

01 Jul 2022, 11:59

Pathetic service

This company does not revert to you their accounts department is rude they just drop the call when making a query with them.

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Replies (4)
Finchoice
Finchoice's reply04 Jul 2022, 19:33
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
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Vikki N's update19 Jul 2022, 11:43
Reviewer Update
19 July and no feedback, another call today and the agent dropped the phone on me even after telling her not to. Do they know what they are doing here???

**** THIS IS FRUSTRATING I DONT KNOW WHY I GOT INVOLVED IN THIS COMPANY. I WOULD RATHER COMMIT SUICIDE
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Vikki N's update20 Jul 2022, 10:44
Reviewer Update
If you do not accept Bank Statements how must I send through proof when it was a debit order? Is this company aware how it is affecting my life ? I honestly curse the company in the name god for all this nonsense and pain they putting me through.
Finchoice
Finchoice's reply20 Jul 2022, 18:01
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team