SH
Samantha H

1 reviews | Active since May 2020

06 Mar 2026, 11:22

Pathetic IT Update Solutions

I have updated my phone number and all I need is to log into my profile. My account is paid up, but I cannot get access to my profile, because they captured the number wrong.

I kept being told to wait 48 hours, but a week later and nothing is updated and my profile cannot be accessed. I need to change my password, but with regret I get told 48 horus waitig period.

0
Replies (3)
Finchoice
Finchoice's reply06 Mar 2026, 11:30
Official
Hi Samantha H,

We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution. The FinChoice Team

Best regards,

SH
Samantha H's update09 Mar 2026, 20:58
Reviewer Update
This business rep**** by informing me that they tried to call me but I did not receive any call on my WhatsApp *** or my calling number *** another weekend and still no access
Finchoice
Finchoice's reply13 Mar 2026, 11:26
Official
Good day Samantha,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Best regards,