AJ
Adrian J

1 reviews | Active since Jan 2021

16 Jul 2023, 11:36

Pathetic Company

Please do not waste your time with this place, I have been waiting almost 2 weeks for a loan, call centre is not very helpful, they seem to be calling me with feedback every day and not even one call back, I have spent over R100 on airtime alone calling this useless company to get a simple answer. They say you will get your money within 24hrs but I’m sure there is a big difference between 24hrs and 2 weeks. Quite pathetic if you ask me, I don’t understand how this place still exists with such poor service, please people, do not waste your time with these losers!!!

0
Replies (2)
Finchoice
Finchoice's reply17 Jul 2023, 16:34
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 


Finchoice
Finchoice's reply17 Jul 2023, 17:54
Official
Good Day

Pleased be advised that you loan application was cancelled as per your request,  your complaint has been closed and we apologise for any way in which we may have inconvenienced you. if you have any further concerns please email us at ***.

The finchoice team