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Philisiwe M
1 reviews | Active since Oct 2021
14 Nov 2023, 07:04
Paid up letter not provide
Bad service, I have sent them proof of payment and requested a paid-up letter. They never responded. When I tried to send for the second time email bounced with the notification that I have been blocked, that is arrogancy at its best. Secondly, they haven't been updating my account at credit bureau. It still reflects the same amount even after several payments that were done every month.
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Replies (4)
Finchoice's replyOfficial
14 Nov 2023, 08:55Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply14 Nov 2023, 08:55
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
14 Nov 2023, 09:29Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply14 Nov 2023, 09:29
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
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Philisiwe M's updateReviewer Update
14 Nov 2023, 22:49Problem resolved thank you.
PM
Philisiwe M's update14 Nov 2023, 22:49
Reviewer Update
Problem resolved thank you.
Finchoice's replyOfficial
15 Nov 2023, 09:29Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
Finchoice's reply15 Nov 2023, 09:29
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us if you require any further assistance.
The finchoice team