1 reviews | Active since Jan 2013

10 Dec 2019, 10:50

Paid up letter not available

I paid up my loan which was handed over to Saya recoveries over a month ago. No one is willing to assist me with a paid up letter. When I called the call centre, i was told that my account is with legal. I asked for their direct number, i was told there is no direct number. This is very frustrating. I need my paid up letter as soon as possible please.

0
Replies (2)
Finchoice
Finchoice's reply10 Dec 2019, 11:49
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.
The finchoice team
Finchoice
Finchoice's reply19 Dec 2019, 07:54
Official
Gooday
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team