rR
rnokwane R

1 reviews | Active since Feb 2017

05 Jan 2021, 09:06

paid up debt but still appears as unpaid

i have paid my account in full months ago but it still appears as an unpaid debt on my report, i called numerous times but nothing has been done, i'm so annoyed with this company.

0
Replies (4)
Finchoice
Finchoice's reply05 Jan 2021, 09:55
Official
Good day,
  
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any  way in which we may have inconvenienced you. Allow us to
investigate your query
 and for one of our  customer service consultants to
contact you shortly.
  
  The finchoice team 
Finchoice
Finchoice's reply06 Jan 2021, 15:35
Official
Good Day
 
Our records indicate that your query has been resolved. We thank you for your patience and understanding.
 
 The finchoice team
rR
rnokwane R's update06 Jan 2021, 16:08
Reviewer Update
your records indicates ****, nothing has been resolved i still don't have my paid up letter and no one bothered to contact me regarding this. i wan't my paid up letter now.
Finchoice
Finchoice's reply13 Jan 2021, 11:10
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team