DK
Dineo K

1 reviews | Active since Dec 2018

28 Oct 2020, 20:07

Paid up but not updated

I had a personal loan and a mobi loan with finchoice, the debts were paid up for almost a year now and they still reflect on my credit reports with Experian and TransUnion, the balances and the records are affecting my credit history and score, please update my credit record accordingly.

0
Replies (2)
Finchoice
Finchoice's reply29 Oct 2020, 07:39
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply29 Oct 2020, 14:46
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team