KM
Kate M
1 reviews | Active since Nov 2018
01 Feb 2019, 11:31
Paid account but im in arrears
I have paid the account using my Capitec app on Wednesday but even today the money has not reflected in their account and I im now in arrears.I have been calling and sending emails with no luck.
Finchoice please update my account this is bad for my credit record.
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Replies (2)
Finchoice's replyOfficial
01 Feb 2019, 12:19 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply01 Feb 2019, 12:19
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
KM
Kate M's updateReviewer Update
04 Feb 2019, 12:11Please note that I have submitted the proof of payment but my account is still not updated & in arrears and im still receiving calls and sms's that my account is till not paid please assist.
KM
Kate M's update04 Feb 2019, 12:11
Reviewer Update
Please note that I have submitted the proof of payment but my account is still not updated & in arrears and im still receiving calls and sms's that my account is till not paid please assist.