Overcharged.

Hi, I took out a loan at Finchoice in April 2016. I missed two months cause I had lost my job and made arrangements for them to take the money (which they didn't) and I continued with my normal payments. I kept on making contact with them to sort this out and they told me I should deposit the money to their account, the account number I was given kept bouncing back and I called them over and over again with no luck of sorting this out.

I then asked for statements and I could see that I was being overcharged and the interest kept going up and down and nobody had the time to make me understand why it was happensing like that. The loan was to be paid over a 24 month period, which was May this year. They kept on calling wanting more but unable to explain my statement. Basically even though I had the understanding that at least they would continue until July (because of the two missed months) I got a deduction this morning and I suspect they will continue doing so.

I would like for their team to return my emails and calls and sort this mess out and refund me for these months.