GM
Giyani M

1 reviews | Active since Jan 2021

11 Dec 2023, 10:08

Outstanding balance recorded for a loan I never received

They said I don’t qualify for a loan yet they setup a debit balance for payment and showed that I have an outstanding balance with them yet I didn’t get the funds due to not qualifying

0
Replies (2)
Finchoice
Finchoice's reply11 Dec 2023, 11:01
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply11 Dec 2023, 11:17
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team