PN
Phila N

1 reviews | Active since Oct 2025

31 Oct 2025, 12:03

Outcome of loan application

I Am really not Impressed with the service I am Receiving at Finchoice. I have made a Loan Application On the 28/10/2025 and they Promised Feedback In 24-48 hours. No feedback Has Been recieved. My matter has Been Escalated yet no feedback has been Recieved about the outcome Of my Application. It's Very discouraging and disappointing. You just Wonder How things would Be going forward. Since it got Stuck @ the verification department. You can do Better!

0
Replies (4)
Finchoice
Finchoice's reply31 Oct 2025, 12:27
Official
Hi Phila N,


Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice
Finchoice's reply31 Oct 2025, 13:58
Official
Good day Phila,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
PN
Phila N's update31 Oct 2025, 15:03
Reviewer Update
It has been resolved. Thank you
Finchoice
Finchoice's reply31 Oct 2025, 15:10
Official
Good day Phila,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team