LS
Lorinda S

1 reviews | Active since Oct 2018

01 Jul 2025, 13:03

Ongoing Concerns Regarding Communication and Debit Order Activation

I would like to express my deep concern and disappointment with the lack of communication regarding my recent application. Despite multiple attempts to follow up, including calls and emails, I have received no clear updates or responses. However, I noticed that the debit order has already been activated on my account, which seems to be processed much quicker than any form of communication or updates. This situation is both frustrating and unacceptable. I would appreciate a clear update on the status of my application and a prompt resolution to this matter. additionally, I request clarification on the debited amounts in relation to the services I’ve app**** for, given the current lack of communication. Your immediate attention to this matter would be greatly appreciated.

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Replies (2)
Finchoice
Finchoice's reply01 Jul 2025, 15:00
Official
Good day Lorinda,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply02 Jul 2025, 16:34
Official
Good day Lorinda,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team