1 reviews | Active since Aug 2012

02 Jun 2016, 10:39

one loan - hundred credit records

<p>I have a finchoice loan account with an account number. If you're reading this, you're probably their customer to, or about to become one - so you'll know what the loan services such as quick draw, quick advance, buy airtime, etc.</p> <p>All of these can be performed in your account. Great.</p> <p>Now I just bought my credit report and had a hundred records of fin choice loans - this didnt make sense to cause I only have one loan with finchoice. Then I studied it carefully - apparently everytime i do one transaction on the loan account - their system creates a new loan account and thus a new record on your credit report. this will obviously affect my credit score (to have so many loans" and then my ability to get a house or a car. Imagine if you got a new account everytime you withdraw from your credit card. It's not very smart.</p> <p>My plan is not to touch the current account again - and hopefully settle it soon and deal with reputable banks with efficient systems. Super dissapointing...</p>

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Replies (1)
Finchoice
Finchoice's reply02 Jun 2016, 10:45
Official

Thank you for bringing your query to our attention.

We apologise for the inconvenience and frustration.

We will investigate your query and provide you with feedback.

Regards
Management Team