MX
Mpho X
1 reviews | Active since Mar 2021
30 Sept 2025, 22:37
On the 26 September 2025 a Finchoice funeral cover Client passed away. Finchoice was then contacted to confirm the funeral cover as rge funeral policy couldn’t be located. After providing the deceased details and asked verification questions of which th
Lack of Assistance regarding funeral cover confirmation and refusal to assistance to confirm benefits on a deceased main member
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Replies (2)
Finchoice's replyOfficial
01 Oct 2025, 08:30Hi Mpho X,
We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Finchoice's reply01 Oct 2025, 08:30
Official
Hi Mpho X,
We truly value your feedback. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Finchoice's replyOfficial
18 Dec 2025, 11:32Good day Mpho,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply18 Dec 2025, 11:32
Official
Good day Mpho,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team