SP
Suni P

1 reviews | Active since Apr 2011

08 Mar 2025, 07:43

Numerous Debi check mandates for ONE loan

Was wary prior to applying for loan, and now I'm stuck with 4 Debi check mandates on my account for ONE loan which has not even being paid out!!!!

What is going on, Finchoice?? Please remove all those UNNECSSARY Debi checks with immediate effect.

0
Replies (5)
Finchoice
Finchoice's reply08 Mar 2025, 08:03
Official
Hi S,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team


SP
Suni P's update08 Mar 2025, 08:07
Reviewer Update
Yes please resolve before 31 March 2025. This is very unprofessional and very *****-like! I will take this up further with ombudsman should any monies be deducted from my account.
Finchoice
Finchoice's reply08 Mar 2025, 09:11
Official
Hi S,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Finchoice
Finchoice's reply08 Mar 2025, 09:13
Official
Hi S,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team

SP
Suni P's update08 Mar 2025, 14:30
Reviewer Update
Thank you, Rihanna called and reassured that all is in order