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Nomzamo N

1 reviews | Active since Aug 2021

20 Dec 2021, 18:20

Nothing short of *****ing 🤬

I requested a settlement last week and debit order was made on 17/12/2021. Yet today 20/12/2021 you just debited my account. Nothing is owed anymore. Return my money immediately!!!!

0
Replies (4)
Finchoice
Finchoice's reply21 Dec 2021, 17:30
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.

The finchoice team 
Finchoice
Finchoice's reply29 Dec 2021, 20:44
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
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Nomzamo N's update30 Dec 2021, 04:45
Reviewer Update
Yes, I was refunded and subsequently closed the account. Happy won't be dealing with such again.
Finchoice
Finchoice's reply30 Dec 2021, 08:56
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us if you require any further assistance.

The finchoice team