vJ
victoria J
1 reviews | Active since Aug 2020
09 Jan 2023, 16:09
Not vey helpful
I have been trying to get assistance for months, but I can't get through to them, the number doesn't work, you email they ask you for information you have already included in the email.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
10 Jan 2023, 15:45 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply10 Jan 2023, 15:45
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
vJ
victoria J's updateReviewer Update
11 Jan 2023, 16:45I am still awaiting assistance, the ticket has been closed but nobody made contact, I am still unable to get through, why can't anybody call me back?
vJ
victoria J's update11 Jan 2023, 16:45
Reviewer Update
I am still awaiting assistance, the ticket has been closed but nobody made contact, I am still unable to get through, why can't anybody call me back?
Finchoice's replyOfficial
13 Jan 2023, 18:01Good day,
We do apologize for any inconvenience caused.Kindly note if you are having difficulty changing your number on the Mobisite please contact our customer care department on ***. One of our consultants will be able to assist you with the update of your new number.We unfortunately are not able to update your cellphone number via email for ***** and security reasons.
We will proceed and close the Matter.
The finchoice team
We do apologize for any inconvenience caused.Kindly note if you are having difficulty changing your number on the Mobisite please contact our customer care department on ***. One of our consultants will be able to assist you with the update of your new number.We unfortunately are not able to update your cellphone number via email for ***** and security reasons.
We will proceed and close the Matter.
The finchoice team
Best regards,
Finchoice's reply13 Jan 2023, 18:01
Official
Good day,
We do apologize for any inconvenience caused.Kindly note if you are having difficulty changing your number on the Mobisite please contact our customer care department on ***. One of our consultants will be able to assist you with the update of your new number.We unfortunately are not able to update your cellphone number via email for ***** and security reasons.
We will proceed and close the Matter.
The finchoice team
We do apologize for any inconvenience caused.Kindly note if you are having difficulty changing your number on the Mobisite please contact our customer care department on ***. One of our consultants will be able to assist you with the update of your new number.We unfortunately are not able to update your cellphone number via email for ***** and security reasons.
We will proceed and close the Matter.
The finchoice team
Best regards,