NOT UPDATING CUSTOMER IMFORMATION

I am disappointed with your company for not updating my contact number for me to use your services as an existing customer. i have been phoning your customer service number numerable times to update my details and each time i am told that it has been changed. <br> <br> Secondly i have received a paid up letter from finchoice in december 2014 however their system still reflects that i am under debt review while a clearance certificate was send to them by my debt counser and myself in December 2014.<br> <br> Why are you not updating information when you have all what you have requested from the customer? What kind of service is this? why do you market your loans to me if your failing to provide the service you claim to render? Why are your consultants say that the information is updated while is not?