TT
Thabo T

1 reviews | Active since Jan 2024

22 Jun 2025, 20:52

Not satisfied

My account was credited with R250 from the company all I need is a breakdown of all transactions related to the policy they signed up for me and see if it's corresponds with my bank statement because was unaware of the policy and plus issue me with a paid up letter to confirm I owe them zero balance

0
Replies (4)
Finchoice
Finchoice's reply23 Jun 2025, 08:02
Official
Good day Thabo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply23 Jun 2025, 13:52
Official
Good day Thabo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
TT
Thabo T's update23 Jun 2025, 19:12
Reviewer Update
I still stand with my saying that I am willing to take things further the company is just straight bogus.After the refund that was credited in my account that they claim that's how much they over charged me in fact I'm still disputing it because of the debit orders that went off my account.Today Finchoice deducts an amount from my account how disturbing is that now because they said I'm paid up so why are they keeping my bank account details in their systems.They are just totally *****ulent
Finchoice
Finchoice's reply25 Jun 2025, 09:00
Official
Good day Thabo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team