SD
Samson D

1 reviews | Active since Feb 2015

18 Jan 2022, 09:12

Not Refunded on overpayments

I overpaid my loan account by R2479 with finchoice and they are all being reflected on my statement but finchoice is telling me so different stories when it comes to my refund. It is either my balance is zero, your query has been resolved, need proof of payment while money is with them. I just give up.

0
Replies (1)
Finchoice
Finchoice's reply18 Jan 2022, 22:41
Official
 Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
    
The finchoice team