AB
Ann B
1 reviews | Active since Mar 2010
24 Mar 2023, 12:57
Not impressed, Finchoice!
On the 15th March 2023, I contacted Finchoice to ask them to change my debit order date to the last day of each and every month as I had resigned and didn't want to incur costs for an unpaid debit order. After this whole process, today they debit my account. Luckily I had enough money in the account for it to go through, however, they have left me in a dilemma as I now have no money until the 31st. Really not impressed, Finchoice!!!
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Replies (2)
Finchoice's replyOfficial
26 Mar 2023, 12:55Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply26 Mar 2023, 12:55
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
30 Mar 2023, 11:22Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply30 Mar 2023, 11:22
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team