LM
LUNGILE M
1 reviews | Active since Apr 2017
12 Apr 2023, 11:44
Not happy with 10 calls a day on different numbers very frustrating
I took a loan with them yes payment was late but was advised by a lady to make payment over the internet and I did so on the banking details she sent to my email *** and put my I'd as ref. But since then I have had over 10 calls a day from the agents calling me about my over due account last agent was Sbongile don't they make notes on teh system any way were did my money go to.
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Replies (2)
Finchoice's replyOfficial
12 Apr 2023, 17:27Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply12 Apr 2023, 17:27
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
14 Apr 2023, 09:51Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply14 Apr 2023, 09:51
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team